You can either contact us directly, or pay yourself through a number of methods.

If you can't make the whole payment immediately, then please get in touch so that we can help you work out a plan. Our Plan & Pay online service helps you budget for the month - and budgeting is a really important part of the process.

We're here to help you make the repayments. Please don't hesitate to get in touch with us.

Finally, this short film gives more information about what happens when you receive a debt collection letter.