If you have received a letter from us, please use the contact information on the letter to get in touch with us.
If you would like to register a complaint, please read these instructions.
If you have received a debt collection letter from us, this is where you find information about what you should do if you have a debt that you are not able to pay, if you would like to make a payment, or if you would like more information about debts and the debt collection process in general. You are always welcome to contact us if you have any questions.
Not being able to pay off a debt is a fairly common situation — you are not alone. If you are unable to pay the full amount at once, please contact your administrator. The contact information is written on the debt collection letter you have received from us. You can also call our switchboard or use the form at the bottom of the page.
You are also welcome to log in to our online service Plan & Pay where you will find tools that help you set up a budget for each month and a plan for how to pay off your debt.
If you would like to pay off your debt, you can use our online service Plan & Pay.